EXCHANGE & RETURN POLICY
Return Policy:
We do not accept returns, as we offer our customers the opportunity to open and inspect the parcel at the time of delivery. This ensures full transparency and customer satisfaction.
✅ Once the item is checked and accepted at delivery, returns are not allowed.
Exchange Policy:
We do offer exchanges under the following conditions:
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The product is defective, torn, or there is a size mismatch that was not noticed at the time of delivery.
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The customer must request the exchange within 7 days of receiving the product.
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No exchange requests will be accepted after 7 days.
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The item can only be exchanged with another product from the same category.
📲 Need to Request an Exchange?
To initiate an exchange, simply click the WhatsApp button shown on the home page or product page to get in touch with our team directly.
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